Locked out of your Meta accounts?
Don’t panic. If you’ve lost access to your Facebook, Instagram or Meta Business Suite, we’ll work out what went wrong, deal with Meta’s support team for you and get you back in.
Business Suite access
- Discovery call
- Account assessment
- Working with Meta support
- Back in your accounts
We handle the back and forth with Meta.
Everything it takes to get you back in
Account assessment
A thorough look at your accounts to find the issues stopping you getting in.
Recovery plan
A plan built for your case after the discovery call. No two cases are the same.
We deal with Meta
We work directly with Meta’s support team, so you don’t have to.
Support all the way
We guide you through every step and stay with you until you’re back in.
Four steps to access
Discovery call
Tell us what happened and which accounts you can’t get into. Every case is different, so this is where we work out yours.
Account assessment
We go through your accounts to find exactly what is blocking access.
Recovery plan
We put together a plan for your case and deal directly with Meta’s support team.
Back in
We stay with you until you’re back in your accounts, and help with anything that comes up on the way.
Brands we've helped grow
Meta access questions
Can't see yours? Call 027 244 0074 or email info@mymarketingagency.co.nz.
Book a meetingHow much does it cost?
We quote after the discovery call, once we know what happened and which accounts are affected.
Which accounts can you help with?
Facebook and Instagram accounts, and the Meta Business Suite that ties them together, including your pages and ad accounts.
How long does it take?
Anywhere from 2 to 12 weeks. It depends on the case and on how quickly Meta’s support team responds, and we’ll give you an honest read on the discovery call.
Get your accounts back
Tell us what happened and which accounts you can’t get into. We’ll book a discovery call.
Or call 027 244 0074, or book a meeting.